Shipping Policy

At Aura Elevate, we aim to deliver your order as quickly and safely as possible. Below you'll find important details about our shipping process, delivery times, and responsibilities.

1. Shipping Locations

We currently ship to:

  • Kosovo, Albania, Europe...
  • If your country is not listed at checkout, please contact us before placing an order.

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.

3. Delivery Time

Estimated delivery time depends on your location and the selected shipping method:

  • Local Orders: 2–5 business days
  • International Orders: 5–14 business days

Please note that delivery delays may occur due to customs processing, holidays, or circumstances beyond our control.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and package size.
  • Shipping costs are non-refundable.

5. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information (if tracking is available for your region or shipping method).

6. Incorrect Address or Delivery Failure

Please make sure your shipping address is accurate at checkout.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.
  • If an order is returned to us due to an incorrect or incomplete address, the customer is responsible for reshipping fees.

7. Lost or Delayed Packages

  • If your package is significantly delayed or appears lost, please contact us at info@auraelevate.store so we can help you investigate with the carrier.
  • We are not liable for lost packages marked as delivered by the courier.

8. Contact Us

For questions about your shipment, email:

Aura Elevate
Email: info@auraelevate.store